Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to reach the Bitcoin Casino Sites team and what kind of enquiries we handle.
How to Reach Us
Email is the best way to get in touch. We read every message that comes through and try to respond within a couple of working days. Send your message to [email protected] and let us know upfront what it's about — a quick heading like "correction," "feedback," or "partnership enquiry" helps us route it to the right person faster.
We don't operate live chat or a phone line at this time, so email remains the single point of contact for readers, operators, and press.
What We Can Help With
- Review and ranking questions — If you want clarification on how a site like BetPanda, CoinPoker, Cryptorino, or any other listing on Best Non GamStop Casinos 2026 was assessed, we're happy to explain our reasoning.
- Corrections — Bonus terms, licensing details, and payout information change often at crypto casinos. If something on our site looks outdated or inaccurate, tell us and we'll look into it promptly.
- Content suggestions — If there's a coin, a payout method, or a topic around crypto gambling in the US you'd like us to cover in more depth, let us know.
- Partnership or business enquiries — If you represent a crypto casino or an affiliate partner, introduce your organization and outline what you're proposing.
- General site feedback — Anything that would make the site more useful to someone comparing crypto casinos is worth telling us about.
What We Can't Help With
We're a review and comparison site, not a casino operator, payment processor, or regulator. We can't access your account at any listed site, process a withdrawal, resolve a dispute over a bonus, or verify your identity for a casino. For those issues, you'll need to contact the casino's own support team directly — most operators list a support email or live chat on their site.
We also can't offer tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed, or whether playing at an offshore site is permitted where you live, a licensed tax or legal professional is the right person to ask — not a comparison site.
Commercial Relationships and Editorial Independence
Bitcoin Casino Sites may earn a commission when readers sign up at a casino through our links. This doesn't affect how we score or rank sites, and it has no bearing on how we handle a reader's email — whether you're asking a general question or flagging a problem with an advertiser, your message gets read and answered the same way.
If You Need Support Beyond a Casino Question
If gambling has stopped being fun, or you're worried about your own play or someone else's, please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER. This is a free, confidential service, separate from us and from any casino we review. It's worth knowing that offshore crypto casinos — the kind most US players use, since they're licensed in places like Curaçao or Anjouan rather than by a US regulator — often don't offer the same self-exclusion tools or player protections that state-regulated operators do. If you email us with a concern along these lines, we'll point you to appropriate resources rather than treat it as a general enquiry.
Before You Write In
A few things that help us respond faster:
- Name the specific casino or page you're asking about, if relevant.
- Include screenshots or dates if you're reporting an error or an outdated bonus term.
- Keep account-specific issues (deposits, withdrawals, verification) for the casino's own support team — we can't intervene in individual accounts.
- Mention your state if your question relates to legal availability, since eligibility for crypto casinos varies by state and by operator.
All content on this site is intended for readers who meet the applicable legal age for gambling — 18 or 21 depending on the site and your state's rules. Crypto gambling carries real financial risk, including the value volatility of the crypto you hold and play with, and no message to us or anyone else changes that. We're glad to hear from you, and we'll do our best to give you a straight answer.